How to claim your money back

To claim for a refund, please undertake the following steps:

1. Trial the eligible product for at least 30 days from date of purchase, but no more than 90 days.
2. If you are not completely satisfied by the performance of the eligible product, please fully complete and submit online claim form by clicking “CLAIM” button below.
3. Return the eligible product in its original packaging and should reference your Claim ID to:

Philips Personal Health Money Back Guarantee
Endeavour Consumer Health Ltd
14-18 Lovell Court Rosedale
Auckland 0632

Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded.